Privacy Policy

Hill Green Physiotherapy is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding physiotherapy services.

What Information We Collect

When you contact us through this website, by email, or by phone, this may include:

Name
Email address
Phone number
Any information you include in enquiry forms or messages
Referral forms or documents you choose to upload

This information is only collected when you voluntarily provide it through our contact forms, email, or other direct communication.

How Your Information Is Used

We may use your information to:

Respond to enquiries or appointment requests
Arrange physiotherapy appointments
Communicate regarding treatment, referrals, or insurance documentation
Provide relevant information about the services requested
Maintain clinical records where applicable

Your personal data will only be used for legitimate business purposes related to providing physiotherapy services.

Data Security

We take appropriate technical and organisational measures to protect your data. Information submitted through this website may be stored through secure website and email systems.

Where clinical information is collected as part of treatment, it will be handled confidentially and in accordance with professional standards.

This website may use cookies or analytics tools to understand how visitors use the website and improve its performance.

Your Rights

You have the right to request access to the personal information we hold about you and request corrections or deletion where appropriate.

Contact

If you have any questions about this privacy policy or how your information is handled, please contact:

Hill Green Physiotherapy
HillGreenPhysiotherapy@gmail.com
+44 7713 889 477